Customer Focus
Can you develop
and sustain it?

Corporate Transition
Can you lead
and manage it?

Production
Can you manage and sustain it to top performance?

Management Issues
What's your biggest challenge?

TopTalk
Do you know how top non-utility executives are addressing competitive challenges?

TopMarks™

Making the Best of Best Practices

Past Solutions
What We Do
Production
With competition hovering...
Are the business and management practices across your power plant enterprise fleet sufficiently advanced and consistent in maximizing long-term enterprise profit?

Have you implemented an approach to profit-center management that maximizes total fleet enterprise profitability?

Does your company possess or have a means for acquiring/developing the people required to lead a highly profitable merchant fleet operation?

Is your hourly workforce effectively engaged in improving plant performance?

We can help find the answers

Operations as a Business
We can help you transform your management processes from an internal, cost-management, efficiency perspective to a total profit-seeking business perspective. We can work with you to prepare a comprehensive business plan that will address the needs of your fleet, including marketing, customer service, strategy development, capital and operating decision-making, human resource development and union-management relations. The results will provide you with a full analysis and go-forward plan for addressing all important issues that will help make your plant fleet a winner in the competitive market for electricity.


Leadership and Management Development
Executives across many industries have told us that the best leadership and management development is on-the-job experience, supplemented (lightly) with classroom/text-book education. We can help mentor your new managers from outside the company as well as those coming up through your ranks. We can provide them with on-the-job coaching in decision-making, communications, problem-solving, meeting management and management-by-listening skills. We can supplement this with highly relevant assignments that will expose them to concepts and methods for improving their leadership and management skills.


Profit Center Management
Experience has shown that profit-center management approached as a science—an exercise in accounting—is doomed to failure. Those companies that are successful in a profit-center management approach are willing to trade hair-splitting numerical accuracy for indicators that reflect total fleet profitability. We can help you design and implement a balanced-team approach to profit-center management, where the focus is on the whole, not the parts.


Hourly Workforce Management
Our workforce services can help your company achieve the dramatic breakthrough in union-management relations required to take your company where it needs to go. Our approach confronts the union-management barrier issues head-on, in a constructive, no-nonsense manner that builds toward a true union-management partnership. The core feature of our approach is a structured method for appropriately engaging cooperative union and management participation in decision-making and problem-resolution.


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